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Privacy Policy


Effective Date:  4/7/2006

AmeriSpan is a licensee of the TRUSTe Privacy Program.  TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices.  This privacy statement covers the site www.amerispan.com .  Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
 

If you have questions or concerns regarding this statement, you should first contact AmeriSpan at info@amerispan.com .  If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php .  TRUSTe will then serve as a liaison with us to resolve your concerns.

We Hate Spam & Fraud
AmeriSpan does not share, sell, loan or give your email, name or other personal information to any one. We take the protection of your information seriously. We hate Spam and Online Fraud and we have taken a serious of steps to protect you.

Optional & Fully-Verified Opt-In Email Subscription Lists
We offer a number of free subscriptions to e-newsletters and e-lists.  You are NEVER required to sign up for any of these lists. 

Additionally, we use fully-verified opt-in to prevent spam and ensure that any emails sent to you are because you have specifically requested it. Anyone can type an email address that does not belong to them into a form for more information. Only verified opt-in ensures that the email address entered actual belongs to the person who entered it.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communications or by emailing us at info@amerispan.com

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

Newsletters

If you wish to Subscribe to our newsletters, we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unSubscribe.  Please see the “Optional & Fully-Verified Opt-In Email Subscription Lists” section.

What Information Do We Collect?
We collect information from you to help us personalize and improve your AmeriSpan experience, to process your online requests, and to send you communications to which you have Subscribed. You are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

In addition, when you register for a program, we collect demographic information (age, occupation, school, etc) for our own internal use and the internal use of partner schools and host families. This information helps to accurately describe the types of participants in each program we offer and give some general information about you, the participant, to the schools and host families where you will attend. This sharing of information is a quality control measure which helps insure the best matches in various program components (lodging, instructors, etc).  This information collected is limited to use within AmeriSpan and its partner schools world-wide. AmeriSpan does not sell contact information to third parties. 

At this time, we also collect your credit card information, including credit card holder name, credit card number, expiration date, CVV and billing address.  This information is saved on a secure server; please refer to  the How Secure is My Personal Information? section below.   All the credit card information collected is limited to use within AmeriSpan and is not used without your written authorization.  


Tell-A-Friend
If you choose to useour referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site.  AmeriSpan stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.  Your friend may contact us at info@amerispan.com to request that we remove this information from our database.

AmeriSpan is the sole owner of the information collected on www.amerispan.com . AmeriSpan collects personally identifiable information from our users at several different points on our Web site. 
 

Bulletin Boards

If you authorize AmeriSpan to publish your contact information for reference purposes to other future travelers on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of our page, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you authorize us to publish in the bulletin board/past participants page.

Service-related Announcements

We will send you service-related announcements when it is necessary to do so.  For instance, if you register for a program, you will receive confirmation by email that a place has been reserved for you in the program.    If you have applied to one of our programs, you may not opt-out of these communications, which are not promotional in nature.

Service Providers
We use the services of Trust Commerce, a third party, to facilitate the online payment on our site.  When you sign up for our programs, we will share your full name and billing information as necessary for the third party to provide that service. 
 

These third parties are prohibited from using your personally identifiable information for any other purpose.

Cookies
We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies.  We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser.

We set a session ID cookie to provide you with better information regarding what you might be accessing at that moment.   Session ID cookies also enable us to track and target the interests of our users to enhance the experience on our site. 

If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.  Some of our business partners use cookies on our site.  We have no access to or control over these cookies. See “Third Party Advertisers.”

Third Party Advertisers
LivePerson, Inc. uses cookies on this site, which allow it to recognize a user's cookie when a user visits this site. The information that
LivePerson, Inc. collects and shares through this technology is not personally identifiable. 

For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please click here. 

This privacy statement covers the use of cookies by AmeriSpan's, this site only and does not cover the use of cookies by any advertisers.

Legal Disclosure
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

How Secure is My Personal Information?

  • To protect your information, we use Secure Sockets Layer (SSL) software which encrypts all of the information that you input into our applications and credit card payment forms.  The SSL software is licensed from GeoTrust, the world’s second largest digital certificate provider. More than 70,000 companies in over 140 countries employ GeoTrust technology for transaction security, identity verification and trust services on the internet and over wireless networks. GeoTrust has offices in the U.S., Europe and Japan and can be reached at www.geotrust.com or 800-944-0492.
  • Concerning credit card transactions, we transmit the entire credit card number to the appropriate credit card company during order processing. To do this we use a payment gateway provided by a leading payment gateway provider, TrustCommerce.  TrustCommerce is a Visa CISP Compliant Service Provider and accounts use a variety of fraud screening tools including AVS (Address Verification System), Visa's CVV2 and Mastercard's CVC2 to protect against most online fraud.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by emailing our Customer Support at info@amerispan.com.


About Changes to This Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page. 

This privacy policy was last modified on February 28, 2007. AmeriSpan may revise this policy from time to time. If we make any substantial changes, we will post those amendments on our Web site so that you are always aware of the information we collect, how we use it and how you can access or update your personal information.
 

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Email: info@amerispan.com
Business Hours: 8am-2pm EST (Mon-Thu), 7am-1pm EST (Fri)
Toll Free in USA & Canada: 1 800-511-0179
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We offer programs in the following countries:
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