Registration and Payment

To insure a space at an AmeriSpan SALUD program, it is important to register as far in advance from your desired start date as possible. Registration consists of: 1. Submitting a completed application and a $100 refundable registration fee (in addition to program fee) OR 2. Submitting a completed application and full payment. The total cost for the program is due 4 weeks prior to the start date. Applications and full payments received less than four weeks prior to the start date will be subject to a $35 late fee. Payments can be paid with personal check (preferred method!), money order, VISA, Mastercard or Discover or Paypal.

Within 2-3 weeks of receiving your application, AmeriSpan will mail you the "Need-To-Know" fact sheets, confirmation letter, and SALUD program itinerary and information. After full payment and other missing information (such as airline arrival particulars) are received, a final confirmation will be mailed.

Refund Policies

All program fees must be paid at least 4 weeks prior to arrival otherwise Amerispan reserves the right to cancel the student´s place.

The USD 100 registration fee is non- refundable.

A minimum of 4 weeks will be charged for cancellations made or noticed once the course has started or with less than 4 weeks before arrival.

All refunds will have a n administration charge of 10% (a minimum of USD 65).

All students who wish to cancel their program (course and/or accommodation) prior to their arrival should notify Amerispan in writing by email (admin@amerispan.com). Cancelations not received via email will not be accepted.

If you combine two or more sites to create a multi-country/city program, no money will be refunded once the first program has begun.

Once the chosen program has begun the student will not receive any type of refund.

The above refund policy is exactly the same in cases of cancellation due to war, terrorism or similar cases, due to which, programs can get canceled and/or changed and AmeriSpan can not be responsible for these changes. AmeriSpan reserves the right to substitute comparable programs or refund tuition. AmeriSpan's liability is limited to all money paid for the program.

Classes are scheduled either in the morning, the afternoon or the morning and the afternoon. AmeriSpan CANNOT guarantee specific scheduling requests. Scheduling is set by each individual partner school and may be affected by the program that you select, your Spanish level and/or the time of year that you are participating.

Arrival & Departure

Standard SALUD programs have pre-set arrival and departure dates while Independent SALUD programs start every Monday throughout the year. For Individual SALUD programs, you should arrive on the Sunday before your program starts and depart on the Saturday after your program is completed. For both types of SALUD programs, you may add additional weeks of classes and homestay days before or after your scheduled program.

For airport pick-ups, AmeriSpan must receive your arrival information at least 2 weeks prior to your start date.

Satisfaction Guarantee

Your satisfaction is our main concern. If you are not satisfied you are kindly requested to provide us with a complaint letter which will help us to follow up the reason of you unsatisfaction. In case your complaint if found objective and properly justified we'll pay for a week of group classes at the same program or another of your choice.

We will issue you a coupon for one week of group language classes (does not include lodging) at the same program or any of our other programs teaching the same language. You may use this free week of classes at any time in the future.

110% Price Guarantee

For purposes of invoking the 110% Price Guarantee, the other program's price needs to be at least $10 less than AmeriSpan's published price AND the program needs to be comparable to AmeriSpan's program.

Liability

While participating in this program, you may be exposed to certain risks. These exposures include, but are not limited to accident and/or sickness without readily available medical facilities, the forces of nature, travel in the air, travel on the ground, terrorism, and war. By signing the other side of this form you are assuming all these risks and agreeing to indemnify AmeriSpan Unlimited, their officers, directors, and employees harmless for any and all liability that may arise in connection with your participation in AmeriSpan programs outside of the United States.

Deposits & On-Site Charges

While participating in this program, you may be responsible for paying additional funds related to your own actions while on-site. Some schools will collect deposits upon your arrival while others will collect only if you incur these charges. Typical extra charges include: lost keys, property damage, overstaying in your lodging, hosting overnight guests in your lodging, and lost books.

Behavioral Expectations

AmeriSpan's programs are geared toward adults. AmeriSpan cannot be responsible for providing supervision of any kind either through the schools or through the homestay families. Although many programs have options for students under the age of 16, no one under the age of 16, will be accepted into the program unless accompanied by an adult (exceptions made for special, supervised Teen Programs and Camps during the summer). In addition to the parent's signature on the front of the application, additional waivers may apply.

Participants are expected to be courteous and respectful guests. Illegal drug use or abusive behavior at any age or alcoholic consumption by minors cannot be tolerated. AmeriSpan reserves the right to refuse to serve, to cancel and/or terminate participation for any person who fails to comply with the policies of the program provider (e.g. school, tour operator, program organizer), or for any other reason deemed necessary, in the sole discretion of AmeriSpan. AmeriSpan further reserves the right, without escort and without refund to send home any participant who violates the rules stated above. The return trip will be at the expense of the participant or the participant's family.

Requirements and Hands-on Clinical Observation for the SALUD Programs

AmeriSpan has set some requirements (including Spanish level and background) to help you get the most out of your program. While we do our best with specialty area requests, we cannot guarantee an opportunity to observe or work exclusively in that field. However, you will be exposed to several medical situations through the service learning, lectures, and on-site visits and if you meet the requirements, you should be able to participate in the clinical observation. Not all locations offer hands-on experience. You will not be participating in surgeries.